We try our best to send out your packages on time every day! That means all orders received before 3pm local Sydney time on a business day will be shipped out that same day! Otherwise, your order will be shipped the next business day. Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays. Please note that sometimes during high-volume or sale periods, there may be some delay in having your order shipped out.
Customers will be responsible for shipping and handling charges for return packages. If the package does not reach us safely we will not be able to complete the refund, so it is recommended to use a tracked method for safe delivery back to us. Once your return arrives at the return address, please allow 5 business days for your refund to be processed. You will be notified by email once finalized .
